We are proud to welcome all types of concerts to our stage.  Occasionally during a performance, audience members will show their enthusiasm by standing and dancing, especially when encouraged by the performers to do so. Unless directed by the show, we do not enforce a “must-sit” policy at concerts. For most concerts this would not be acceptable to the performers on stage who often love it when the crowd is moved enough by the performance to stand. This is especially true for rock shows and for seats closest to the stage.

We do not have a “no standing” policy and, in most situations, will allow guests to stand even if they block the view of the stage for other guests. If your view is ever blocked by a standing or dancing guest, please contact an usher and we’ll attempt to find alternative seating.

Processing and convenience fees are standard in the performing arts industry, but since the Capitol Center for the Arts handles ticket sales independently, our fees are much lower than the average fee you’ll find with theatres using third party ticketing companies. A variable per ticket convenience fee will be added to every order purchased online or by phone. You are not charged this per ticket fee when purchasing in person at the Box Office. These fees help to cover the cost of operating the theatre, as well as administrative and box office staffing, credit card fees charged by merchant services, ticketing software, 24/7 ordering via our website, postage, computer and telephone systems, utilities and supplies.

Refunds or exchanges are not permitted for any tickets purchased unless the show cancels. Please do not purchase a ticket unless you are sure that you can attend.  Members of the Capitol Center for the Arts may exchange tickets for credit toward future events.  Tickets must be presented to the box office during business hours at least 24 hours prior to the event. Tickets that are part of a VIP, Meet and Greet, or group/subscription discount package may not be eligible for ticket insurance.